Daniel Abud - Portfolio

GitHub

Senior Sales Operations Manager

Dec 2019 - Present

Responsible for forecasting, pipeline analysis, and regular updates to the Sales Leadership team through worksheets, reports and decks.
Work with key sales leaders on critical strategic, organizational, and operational projects designed to increase revenue, sales productivity, and operational efficiency.
Provide thought leadership, perform business analysis, and support execution of high-impact strategic projects and mission-critical initiatives.
Work with our cross-functional partners to ensure the collaborative execution of key projects, while continually finding opportunities for ongoing program improvements and enhancements.

Board Member

Dec 2021 - Present

Secretary and Treasurer of the Board, Chair of the Executive Committee and member of the Finance Committee.
Ruby’s Place is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy, and connection.
Ruby’s Place provides survivors with crisis services, shelter, counseling, children’s services, and more. We also offer training and technical assistance for first responders and social services providers on our recognized best practices for supporting trauma victims.
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Senior Data Analyst

Dec 2019 - Nov 2021

Worked with the Senior Manager, Senior Director, VP, and Sales Leadership to assess metrics needs and compile reporting requirements.
Developed and maintained SaaS metrics in BI tools in addition to ad hoc analysis to help drive strategic business decisions. Created and maintained dashboards that tie back to business and product goals.
Reported insights across business functions (Sales, Marketing, Finance, and Product) to track company progress and periodically validated the total addressable market sizing for specific go-to-market verticals or use-cases.
Collaborated closely with GitHub's Sales, Finance, Marketing, Business Systems, and Product teams to optimize how we capture, analyze, and report business and product data.

Sales Operations Analyst

Sep 2017 - Sep 2019

Leveraged extensive industry experience to effectively examine and analyze statistical data, building an awareness of the market while forecasting trends in ways that drive insights.
Collaborated with Operations Leads, building business models and providing ad hoc data, while also working with Sales, BI, and Finance teams, combining our knowledge in ways that energize results.
Developed a list of ~1000 target companies in each of the four global verticals; Developed seats and revenue model for quota setting, collaborating with Finance and providing regular updates to the Leadership Team.
Helped launch products working on go-to-market strategy and working alongside Sales, Product, Finance and Marketing teams.

Cash Management Analyst / AR Specialist

Jul 2016 - Sep 2017

Reconciled bank statements, reporting, and general month-end processes as well as coordinated and processed invoice batches, applied daily cash receipts, and entered adjustments against AR.
Oversaw portfolio of 4,000+ accounts, identifying and resolving root causes, managing and reviewing weekly ageing report, and providing customer support based on payment behavior.

Credit Control Team Lead

Apr 2015 - Jun 2016

Managed team of 6 credit controllers, providing support and motivation at all time as well as training and coaching direct-reports to holistically develop credit control team.
Ensured monthly cash collection targets were met, monitored overdue debtors and risk analyses, stimulated commercial awareness within the team, and improved alignment with sales department.

Operational Team Lead

Nov 2012 - Apr 2015

Recruited, trained, and supervised team of 15+ direct reports and was responsible for qualifying leads received through the website and converting them into active customers.
Set up and monitored targets/KPIs and improved team’s commercial skills, which led to an eventual merger between operational and commercial departments.
Developed operational procedures and maintained communication with other teams and functional areas, demonstrating ability to listen to others and collaborate effectively.

Senior Coordinator Hotels

Mar 2011 - Oct 2012

Oversaw all activities within the area/team of commercial content editors, coordinators and interns as well as recruited, trained, coached and developed over 5 team members.
Managed the workload distribution amongst the team, setting priorities based on demand and providing management support along the way.